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Official Servicer of Federal Student Aid. What this means to you MOHELA Is a Servicer to Federal Student Aid You have a network of support to help you succeed with your federal student loan repayment. Find out how Federal Student Aid partners with loan servicers to be here when you need help. Support You Can Trust You can visit StudentAid.gov to see a list of our trusted federal student loan servicers , or submit a complaint directly to the FSA Ombudsman. Main Navigation Search Make a Payment Repayment Options Payment Methods PSLF TEACH Grant Info Center Contact Us Create an Account MOHELA Homepage Close Account Access Popup  Secure Login  Log In Now Forgot User Name? Forgot Password? Don’t Have an Account? Register to access your loan details, account information, make your payment, learn about different repayment plans, sign up for paperless delivery and more.  Register Help Logging In Account Access Important Features and Options Update Your Income Driven Repayment (IDR) Plan If your income or family size has changed, you can request your IDR plan payment be recalculated to potentially reduce your monthly payment or you can switch IDR plans at any time. This includes the SAVE (formerly the REPAYE program), PAYE, IBR, and ICR plans. The SAVE plan provides the lowest monthly payments of any IDR plan available to nearly all student borrowers. Visit our Repayment Plan Evaluator to recalculate or switch your IDR plan. Account Management Tools New to MOHELA or in Repayment, we offer several online tools to manage your account. Manage Your Account Need a Lower Payment? There are options to lowering your payment. Explore Repayment Options Upload Documents Log in to upload your documents. It’s fast and easy. Upload Documents New to MOHELA Learn More if you are new to MOHELA Public Service Loan Forgiveness Find information about requirements for Public Service Loan Forgiveness (PSLF) FAQ’s Find Answers Check out our MOHELA App Manage your account on-the-go with the MOHELA App. You are just a click away from easy access. Apply for Auto Debit You may qualify for a .25% interest rate reduction Ensure on-time payments Free to apply Learn More about Auto Debit Go Paperless See important account correspondence online sooner Learn More about Paperless Trouble making payments? Log in to use the Repayment Plan Evaluator to compare repayment plans and choose the one that best fits your needs. You may qualify for a $0.00 monthly payment. Learn More by trying the Repayment Plan Evaluator Parent Tips Explore information and ways to help your student successfully manage their student loan. Learn More about information for parents Pause Play Military Work for the government or not-for-profit? Teacher Loan Forgiveness Tax Information Avoid Student Loan Scams Payment options based on your situation Federal Direct Loans Repayment Options Deferment & Forbearance Forgiveness & Discharge Pick a Student Loan Repayment Option external link How to Repay Your Loans external link Family Education Loan Program (FFELP) Repayment Options Deferment & Forbearance Forgiveness & Discharge Pick a Student Loan Repayment Option external link How to Repay Your Loans external link CASHLoans (Owned by MOHELA) Loan Modification Deferment & Forbearance Forgiveness & Discharge CASHLoan Info Center Important Announcements Public Service Loan Forgiveness (PSLF) and TEACH Grant Updates The U.S. Department of Education (ED) has announced that the customer service and processing work associated with the Public Service Loan Forgiveness (PSLF) and Teacher Education Assistance for College and Higher Education (TEACH) Grant programs is shifting to ED via StudentAid.gov . Beginning May 1, 2024, these programs will began transitioning to ED and will no longer be managed by MOHELA. To allow for the transition of the PSLF and TEACH Grant Programs to StudentAid.gov, the processing of all forms is temporarily paused starting May 1, 2024. For the PSLF Program, the form processing pause is expected to last into July; For the TEACH Grant Program, the form processing pause is expected to last into fall 2024. For more information, please visit StudentAid.gov/streamlining . Borrowers can continue to submit PSLF forms during the pause, but they will be put on hold and not processed until July . We encourage you to use the PSLF Help Tool to submit your forms. Effective May 1, 2024, manual PSLF forms should be sent by mail to U.S. Department of Education, P.O. Box 300010, Greenville, TX 75403. Forms may also be faxed to: 540-212-2415. TEACH Grant Program recipients have two choices regarding form submission during this time. You can do either of the following: Submit a form now by mail* for the current or upcoming school year. Processing of that form will be held until the fall, when the transition to StudentAid.gov is complete; or Wait until fall 2024 to submit your form on StudentAid.gov. * Send TEACH forms to TEACH Grant Program, P.O. Box 300010, Greenville, TX 75403. Forms may also be faxed to: 540-212-2415. StudentAid.gov/streamlining will be updated as new information becomes available so check back often. MOHELA Transitioning Loan Servicing Platforms We’re making enhancements! MOHELA is part of Federal Student Aid’s (FSA’s) long-term servicing solution that will eventually allow you to fully manage your federal student loans on StudentAid.gov. Transitioning to StudentAid.gov will ensure borrowers can continue to successfully manage repayment of their federal student loans in a secure, long-term servicing environment. MOHELA is currently transitioning to our new StudentAid.gov platform. We will continue to be your student loan servicer and will remain in contact with you regarding updates to your account regarding this transition. You may notice a new look and feel to our website after the transition of your account is complete, as well as changes to our communications. Visit mohela.com/system-transition for more information. To learn more DS and how FSA is changing your student loan web experience, visit StudentAid.gov/streamlining . Saving on a Valuable Education (SAVE) Repayment Plan (formerly the REPAYE Program) The SAVE plan provides the lowest monthly payment of any income-driven repayment plan available to nearly all student borrowers. If you were previously participating in the Revised Pay as You Earn (REPAYE) plan, you will automatically be enrolled in the SAVE Plan and your payment recalculated before payments resume, no action is required. If you want to enroll in the SAVE plan and calculate what your estimated monthly payment may be, use Loan Simulator . Note : If you are on the REPAYE alternative plan, you will need to apply for the SAVE plan. Close Footer Federal Student Loan Management Postpone Payments Loan Forgiveness & Discharge Loan Consolidation Military Benefits Help & Support Contact Us Info Center FAQs Schools SitemapNew to MOHELA About MOHELA Careers Feedback WebMaster Connect Mobile Apps Contact Info Servicing for Federally-Owned Direct Loans (DL) and Federally-Owned Family Education Loans (FFEL): 1.888.866.4352 (Toll Free) 636.532.0600 (International) TTY: Dial 711 Fax: 1.866.222.7060 (Toll Free) 636.787.2790 (International) Hours of Operation: Monday: 7 AM – 8 PM CT Tuesday - Wednesday: 7 AM – 7 PM CT Thursday - Friday: 7 AM – 5 PM CT Commercial Family Education Loan (FFEL) Servicing: 636.534.2815 (International) 1.800.945.4701 (Toll Free) Fax: 1.888.212.5912 (Toll Free) Hours of Operation: Monday: 7 AM – 8 PM CT Tuesday - Wednesday: 7 AM – 7 PM CT Thursday - Friday: 7 AM – 5 PM CT CASH Loan Servicing: 636.534.2815 (International) 1.800.945.4701 (Toll Free) Fax: 1.888.212.5912 (Toll Free) Hours of Operation: Monday: 7 AM – 8 PM CT Tuesday - Wednesday: 7 AM – 7 PM CT Thursday - Friday: 7 AM – 5 PM CT Privacy Policy Terms & Conditions Security Accessibility StudentAid.gov Massachusetts State Ombudsman NMLS Resource Center NMLS # 1442770 Copyright © 2024 Higher Education Loan Authority...